Reference architecture to improve road agencies’ multimodal incident management systems

Friday, 28 April 2023

Austroads has published reference architecture material for road agencies to identify, plan and improve their multimodal incident management (MMIM) capabilities.

MMIM is the resolution of an unplanned incident that negatively impacts, or has the potential to impact, the normal operation of more than one transport mode. MMIM aims to maintain transport services and minimise journey disruptions in day-to-day transport operations. It involves a coordinated response from multiple road and public transport operators to resolve incidents and restore the transport network to normal operating conditions.

Building on the recent Austroads report about the management of unplanned incidents, this report provides architecture models for two high-priority areas – a situational awareness tool (SAT) and an MMIM system.

A SAT is used to perform network monitoring and incident detection, and a MMIM system assists in managing an agency’s response and resolution to a multimodal incident.

“Austroads members prioritised reference architecture models for these topics, recognising that several jurisdictions are either developing or considering the development of a SAT or an MMIM system to support their road and public transport incident management responsibilities,” said Amy Naulls, Austroads Transport Network Operations Program Manager.

“Both the SAT and MMIM system architectures present a series of architecture outputs, providing a starting point for agencies when identifying and defining their MMIM requirements from both business and information systems perspective.”

The business architectures include items such as business goals and objectives, use cases, actor diagrams and catalogues, processes and value streams, and business functions and activity definitions.

The information system architectures contain items such as system context diagrams, application component definitions, system communication diagrams, interface catalogues and data requirements.

“We acknowledge that each jurisdiction has different MMIM needs, capabilities and priorities, and that agency MMIM maturities may vary. The architecture outputs are designed to enable agencies to adopt and adapt them to suit their existing environments,” Amy said.

Download: Multimodal Incident Management: Reference Architecture

Associated report: Multimodal Incident Management: Research, Principles and Capability Framework

Join us for a webinar on Thursday 4 May 2023 with David Yee and Andrew Somers.

This session will provide a detailed overview of the SAT and MMIM system architectures.

Register now!

No charge but registration is essential.

Can’t make the live session? Register and we’ll send you a link to the recording.

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