Careers

Austroads and Transport Certification Australia (TCA) employ staff across a range of specialised and technical disciplines. Our rigorous recruitment process includes skills and psychometric testing. Due to the environment we work in, all successful applicants are required to undergo a National Police Check.

We strive to be an employer of choice.

We promote a culture of professionalism, innovation and integrity, with a commitment to accountability, quality and excellence in the delivery of all the services we offer. We pay attention to maintaining a safe and welcoming work environment, where all staff have equal access to opportunities. We encourage our staff to participate in external and internal training to make sure their skills and knowledge are continuously improved.

Austroads takes inclusion and diversity seriously. We embrace difference and diversity of identity, experience and thought, and actively strive for inclusive behaviours across our company and our work.

Current opportunities

Location	Sydney or Melbourne
Description	Austroads is looking for a talented and creative person to develop media strategies and advise on and implement project-based stakeholder engagement activities. Based in either Sydney or Melbourne, the Senior Stakeholder Engagement and Media Officer will develop and deliver media and communications strategies to shape public and stakeholder debate about Australasian transport operations and policy. The role is responsible for raising Austroads’ public profile as a leading voice in road transport on mobility, road safety, transport infrastructure and resilience. The incumbent will need to build relationships with the media and proactively identify media opportunities. The role is responsible for: Developing communications strategies on priority policy and project issues in collaboration and alignment with multiple internal stakeholders. Collaborating with project teams to help identify stakeholders, understand stakeholder contexts and needs, and develop stakeholder communications strategies that support behaviour change and policy shifts. Translating complex policy topics into compelling media releases, website copy, speaking points, social media posts, opinion pieces, video scripts and other communications assets. Building and maintaining excellent relationships with key media outlets, trade and industry associations, academia, and other groups with an interest in road transport. This requires proactive outreach to develop these relationships and the use of multiple channels. Representing Austroads as a media contact, providing a trusted source for media stakeholders, and providing media counsel to Austroads leaders. Mitigation of potential reputational damage to the organisation through strong issues identification and management. Overseeing the preparation of responses to significant issues. Establishing campaign or project performance indicators and reporting relating to communications activities to drive and track performance. Coaching and advising the Communications Team to upskill in relation to media strategies and communications. Note: some travel within Australia and New Zealand may be required. Qualifications, knowledge, and experience: The Senior Stakeholder Engagement and Media Officer will possess: Exceptional communication and strategy skills, with a capacity to build relationships with journalists and other opinion leaders. Experience working in communication in a public policy environment, and an understanding of the challenges of communicating policy change with a complex stakeholder base. Exceptional oral and written communication skills. Experience coordinating, delivering and evaluating multi-channel communication strategies. Experience responding to media inquiries and building effective relationships with journalists and media analysts. Experience identifying and categorising stakeholders and understanding the different communication needs of different stakeholder groups. Experience identifying emerging risks and counselling senior stakeholders on communication strategies to mitigate risk. Microsoft Office skills including Word, Excel and PowerPoint. Experience negotiating project timeframes and building strong organisational relationships. A knowledge of government decision making processes and procedures would be highly regarded. A communication or marketing qualification would be highly regarded. Personal qualities: A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires: A service focused approach Self management and personal leadership Sound judgement and problem solving skills Strong networking and teamworking skills A culture of task delivery and project closure An eye for detail An ability to translate strategy into action A commitment to ongoing personal development and learning Comfort working in an environment which is constantly evolving Professional ethics and integrity. Download the position description
	Maria McGrath Human Resource Manager

Location

Sydney or Melbourne

Description

Austroads is looking for a talented and creative person to develop media strategies and advise on and implement project-based stakeholder engagement activities.

Based in either Sydney or Melbourne, the Senior Stakeholder Engagement and Media Officer will develop and deliver media and communications strategies to shape public and stakeholder debate about Australasian transport operations and policy.

The role is responsible for raising Austroads’ public profile as a leading voice in road transport on mobility, road safety, transport infrastructure and resilience. The incumbent will need to build relationships with the media and proactively identify media opportunities.

The role is responsible for:

Developing communications strategies on priority policy and project issues in collaboration and alignment with multiple internal stakeholders.
Collaborating with project teams to help identify stakeholders, understand stakeholder contexts and needs, and develop stakeholder communications strategies that support behaviour change and policy shifts.
Translating complex policy topics into compelling media releases, website copy, speaking points, social media posts, opinion pieces, video scripts and other communications assets.
Building and maintaining excellent relationships with key media outlets, trade and industry associations, academia, and other groups with an interest in road transport. This requires proactive outreach to develop these relationships and the use of multiple channels.
Representing Austroads as a media contact, providing a trusted source for media stakeholders, and providing media counsel to Austroads leaders.
Mitigation of potential reputational damage to the organisation through strong issues identification and management. Overseeing the preparation of responses to significant issues.
Establishing campaign or project performance indicators and reporting relating to communications activities to drive and track performance.
Coaching and advising the Communications Team to upskill in relation to media strategies and communications.
Note: some travel within Australia and New Zealand may be required.

Qualifications, knowledge, and experience:

The Senior Stakeholder Engagement and Media Officer will possess:

Exceptional communication and strategy skills, with a capacity to build relationships with journalists and other opinion leaders.
Experience working in communication in a public policy environment, and an understanding of the challenges of communicating policy change with a complex stakeholder base.
Exceptional oral and written communication skills.
Experience coordinating, delivering and evaluating multi-channel communication strategies.
Experience responding to media inquiries and building effective relationships with journalists and media analysts.
Experience identifying and categorising stakeholders and understanding the different communication needs of different stakeholder groups.
Experience identifying emerging risks and counselling senior stakeholders on communication strategies to mitigate risk.
Microsoft Office skills including Word, Excel and PowerPoint.
Experience negotiating project timeframes and building strong organisational relationships.
A knowledge of government decision making processes and procedures would be highly regarded.
A communication or marketing qualification would be highly regarded.

Personal qualities:

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

A service focused approach
Self management and personal leadership
Sound judgement and problem solving skills
Strong networking and teamworking skills
A culture of task delivery and project closure
An eye for detail
An ability to translate strategy into action
A commitment to ongoing personal development and learning
Comfort working in an environment which is constantly evolving
Professional ethics and integrity.

Download the position description

Maria McGrath
Human Resource Manager

Location	Melbourne
Description	Austroads is looking for a product manager for the Telematics Application Platform (TAP) – which is a secure, online portal that provides Australian and New Zealand transport agencies with access to data, reports and analytics using telematics data. Based in the Austroads’ Melbourne office, the TAP Product Manager will report directly to the General Manager of Service Delivery and assumes the responsibility of spearheading the commercial ownership of TAP and its associated services. This role entails comprehensive oversight of data management, analytics, and user support for the TAP portal to facilitates maintenance of high-level oversight and sustained excellence of the TAP portal. Key to this role is a deep understanding of customer needs, values, and requirements. The TAP Product Manager is tasked with actively seeking feedback and insights from customers, end-users, and market trends, thereby informing the continual evolution and enhancement of the product roadmap. This involves employing various methodologies such as testing, analytics, and user engagement to gather actionable insights that drive product development. The role is responsible for: Developing, delivering and communicating the product vision, strategy and roadmap for TAP across the organisation. Evaluating and aligning business requirements and goals against product roadmap. Designing a comprehensive user experience (UX) and user interface (UI) with a focus on end user experience. Ownership of the product development lifecycle from design to delivery, including management and collaboration of internal and external stakeholders, vendors and contractors. Collaborating with the TAP Technical Lead to integrate user feedback and insights into product improvements. Defining and tracking data metrics to inform product development and reporting. Attending trade fairs and conferences for workstation demonstrations and user engagement. Managing technical product escalations internally ensuring that all issues and queries with regards to product offerings are prioritised. Lifting the maturity of the product management approach across the enterprise by providing coaching and mentoring to internal stakeholders. Onboarding and training new users, which is a key function of driving growth in the user/customer base. Supporting customers by managing customer issues, questions and complaints. Managing user-based rights to specific services, reporting and data through TAP. Contributing to continuous improvement, identifying ways to enhance value for Austroads members and the public. Maintaining and adhering to Quality Systems processes and procedures associated with the role. Other duties as directed. Qualifications, knowledge, and experience The TAP Product Manager will possess: Experience with end-to-end product development with a qualification in IT or equivalent experience. Strong understanding and experience working on projects with complex data, analytics, APIs and integration requirements. Experience with big data analytics and platforms including Databricks, Sisense, PowerBI, Tableau, etc. Experience driving product strategy, product roadmaps, and backlogs to successfully deliver transport products and services through digital solutions. Experience in digital customer service, best-practice usability, digital content, device and interface conventions and web standards including accessibility. Experience in the GIS domain is desirable. Personal qualities: A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires: Clear and concise communication skills for both technical and non-technical audiences. Strong stakeholder management skills with the ability to influence and negotiate with stakeholders. Highly developed analytical and problem-solving skills, including conceptual skills, the ability to apply sound judgement to complex challenges. The ability to determine work priorities and complete concurrent tasks and projects to a high standard within strict deadlines. A service focused approach Strong attention to detail. Commitment to ongoing professional development and learning. Professional ethics and integrity. Comfort working in an environment which is constantly evolving. Download the position description
	Maria McGrath Human Resource Manager

Location

Melbourne

Description

Austroads is looking for a product manager for the Telematics Application Platform (TAP) – which is a secure, online portal that provides Australian and New Zealand transport agencies with access to data, reports and analytics using telematics data.

Based in the Austroads’ Melbourne office, the TAP Product Manager will report directly to the General Manager of Service Delivery and assumes the responsibility of spearheading the commercial ownership of TAP and its associated services.

This role entails comprehensive oversight of data management, analytics, and user support for the TAP portal to facilitates maintenance of high-level oversight and sustained excellence of the TAP portal. Key to this role is a deep understanding of customer needs, values, and requirements.

The TAP Product Manager is tasked with actively seeking feedback and insights from customers, end-users, and market trends, thereby informing the continual evolution and enhancement of the product roadmap. This involves employing various methodologies such as testing, analytics, and user engagement to gather actionable insights that drive product development.