Traffic management

Cover of Review of Current Traffic Incident Management Practices
Review of Current Traffic Incident Management Practices
  • Publication no: AP-R297-07
  • ISBN: 1 921139 85 4
  • Published: 24 January 2007

The Austroads Improving Traffic Incident Management project involves a review of traffic incident management in major urban regions across Australia and New Zealand and identifies innovative practices that may be suitable for wider application, as well as provide a benchmark for ongoing improvement. This report reviewed current traffic incident management practices in Sydney, Melbourne, Brisbane, Adelaide and Perth, to identify successful practices and challenges or gaps in current practices that could lead to improvements in the management of traffic incidents. The assessment covered program and institutional issues (strategy and programs, resourcing, performance measurement, institutional arrangements), operational issues (procedures for major incidents, responder and motorist safety, response and clearance policies and procedures) and communication and technology issues (integrated inter-agency communications, transport management systems and traveller information).

  • SUMMARY
  • CONTENTS
  • TABLES
  • FIGURES
  • EXHIBITS
  • 1. INTRODUCTION
    • 1.1. Definition
    • 1.2. The Problem
    • 1.3. Overview of Traffic Incident Management
    • 1.4. Project Overview
    • 1.5. Intended Users
  • 2. REVIEW OF TRAFFIC INCIDENT MANAGEMENTPRACTICES
    • 2.1. Approach for this Task
    • 2.2. US FHWA Approach
    • 2.3. US FHWA 2003 Results
  • 3. OVERVIEW OF TIM ASSESSMENT RESULTS
  • 4. PROGRAM AND INSTITUTIONAL ISSUES
    • 4.1. Strategy & Programs
    • 4.2. Resourcing
    • 4.3. Performance Measurement
    • 4.4. Structure
  • 5. OPERATIONAL ISSUES
    • 5.1. Procedures for Major Incidents
    • 5.2. Responder and Motorist Safety
    • 5.3. Response and Clearance Policies and Procedures
    • 5.4. Operational Strengths
    • 5.5. Operational Challenges
  • 6. COMMUNICATION AND TECHNOLOGY ISSUES
    • 6.1. Integrated Interagency Communications
    • 6.2. Transportation Management Systems
    • 6.3. Traveller Information
    • 6.4. Communication and Technology Strengths
    • 6.5. Communication and Technology Challenges
  • 7. CONCLUSION
  • REFERENCES
  • APPENDIX 1 REVIEW OF TIM PRACTICES QUESTIONNAIRE
  • APPENDIX 2 DETAILED RESULTS OF US FHWA 2003 REVIEW
  • INFORMATION RETRIEVAL