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Cover of Network Performance Indicators
Network Performance Indicators
  • Publication no: AP-R573-18
  • ISBN: 978-1-925671-61-2
  • Published: 18 June 2018

The purpose of the Austroads NEG1995: Network Performance Indicators study is to understand customer and community expectations with respect to the Austroads Network Performance Indicators (NPIs).

In order to fulfil the study purpose and seek to realign the NPIs, the study comprises four distinct tasks:

  • Industry practice review.
  • Development of key principles.
  • Stakeholder consultation.
  • Development of proof of concept configurable dashboard example.

This final report details the outputs of each of these tasks.

  • Summary
  • 1. Introduction
    • 1.1 Purpose
    • 1.2 Objectives
    • 1.3 Broader context
    • 1.4 Method
    • 1.5 Structure
  • 2. Industry Practice Review
    • 2.1 Industry practice review - overview
    • 2.2 Longlist review
      • 2.2.1 Australian Energy Market Operator Data Dashboard
      • 2.2.2 Arup, City Resilience Index
      • 2.2.3 Auckland Transport Annual Report 2016
      • 2.2.4 Bureau of Transport Statistics (NSW) Journey to Work Visualiser
      • 2.2.5 Dublin Dashboard: How’s Dublin Doing?
      • 2.2.6 European Central Bank Inflation Dashboard
      • 2.2.7 Facebook Analytics
      • 2.2.8 LuminoCity3D
      • 2.2.9 National Assessment Programme Literacy and Numeracy
      • 2.2.10 NSW Office of Environment and Heritage, Beach Pollution Forecast5F
      • 2.2.11 Organisation for Economic Co-operation and Development (OECD) Global Interim Economic Outlook
      • 2.2.12 Reserve Bank of Australia (RBA) Statement on Monetary Policy
      • 2.2.13 Stock Market reporting - BBC website FTSE 100 reporting7F
      • 2.2.14 Sydney Airport Annual Report 2015
      • 2.2.15 The Economist Intelligence Unit's Global Liveability Ranking
      • 2.2.16 Transport for London, Travel in London 2016
      • 2.2.17 UBS Global Real Estate Bubble Index
      • 2.2.18 United States of America election coverage – The New York Times election results8F
      • 2.2.19 Victorian Crime Statistics Agency, Crime Statistics website
      • 2.2.20 World Health Organisation (WHO), World Health Statistics 2016
    • 2.3 Shortlist review
      • 2.3.1 Overview of shortlisting
      • 2.3.2 Australian Energy Market Operator (AEMO), National Electricity Market (NEM) data dashboard webpage 10F
      • 2.3.3 Organisation for Economic Co-operation and Development (OECD) Global Interim Economic Outlook
      • 2.3.4 Reserve Bank of Australia (RBA) Statement on Monetary Policy, February 2017
      • 2.3.5 Transport for London (TfL), Travel in London 2016
      • 2.3.6 The New York Times, Presidential Election Results
  • 3. Development of Key Principles
    • 3.1 Key principles
    • 3.2 Discussion and application to the road industry
    • 3.3 Implications of principles
      • 3.3.1 Generating Insight
      • 3.3.2 Insight to Outcomes
  • 4. Stakeholder Consultation
    • 4.1 Consultation approach
    • 4.2 Consultation summary
      • 4.2.1 ACT consultation
      • 4.2.2 New South Wales consultation
      • 4.2.3 New Zealand consultation
      • 4.2.4 Queensland consultation
      • 4.2.5 South Australia consultation
      • 4.2.6 Tasmania consultation
      • 4.2.7 Victoria consultation
      • 4.2.8 Western Australia consultation
    • 4.3 Implications for the study and key principles
  • 5. Proof of Concept Dashboard
    • 5.1 Method for developing dashboard
      • 5.1.1 Method overview
      • 5.1.2 Workshop
      • 5.1.3 Wireframes
      • 5.1.4 User experience overlay
    • 5.2 Proof of concept dashboard
      • 5.2.1 Proof of concept dashboard overview
    • 5.3 Discussion
      • 5.3.1 Articulation of key principles
      • 5.3.2 Relating back to the stakeholder consultation
      • 5.3.3 Links to the industry practice review
      • 5.3.4 Implications for the NPIs
  • Appendix A Record of Consultation
    • A.1 Australian Capital Territory
    • A.2 New South Wales
    • A.3 New Zealand
    • A.4 Queensland
    • A.5 South Australia
    • A.6 Tasmania
    • A.7 Victoria
    • A.8 Western Australia
  • Appendix B Wireframes from Dashboard Development
    • B.1 Safety wireframes
      • B.1.1 First draft wireframes
      • B.1.2 Second draft wireframes
      • B.1.3 Third draft wireframes
    • B.2 Productivity, efficiency and forecast safety wireframes
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