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Cover of Understanding Network Performance Information Provided to Road Users
Understanding Network Performance Information Provided to Road Users
  • Publication no: AP-R285-06
  • ISBN: 1 921139 32 3
  • Published: 7 April 2006

The objective of this study was to identify performance information that are understood and would be used by all road users to make informed road transport decisions and that would assist road managers' in decision making in relation to the management and operation of the road network. To determine what information is valued and how it should be conveyed to road users and managers, a literature review, road user focus groups and telephone surveys and a road managers workshop was undertaken. This report presents the findings from the road user surveys, including detailing the objectives, methodology, results and key findings from primary and secondary research.

  • PART A: FINAL REPORT
  • 1. INTRODUCTION
  • 2. METHODOLOGY
    • 2.1. Conventional Indicators
    • 2.2. Composite Indicators (Indices)
      • 2.2.1. Objectives and Measures of Effectiveness
      • 2.2.2. Data Collection
      • 2.2.3. Road User Information
    • 2.1. Survey Objectives and Technique
    • 2.2. Survey Results
    • 2.3. Key Findings
    • 2.1. Objectives
    • 2.2. Background
    • 2.3. Commuter
    • 2.4. Freight
    • 2.5. Public Transport
  • 3. LITERATURE REVIEW
    • 3.1. Travel Time/Speed
      • 3.1.1. Relative Importance of Attributes
      • 3.1.2. Priority Analysis
    • 3.2. Occupancy Rates
      • 3.2.1. Category Ranking
      • 3.2.2. Relevant Performance Indicators
      • 3.2.3. Variants
      • 3.2.4. Standards and Evaluation Approach
      • 3.2.1. Relative Importance of Attributes
      • 3.2.2. Priority Analysis (Task 3)
    • 3.3. Data Collection Methodology
    • 3.1. Survey Objectives and Technique
    • 3.2. Results
    • 3.3. Key Findings
    • 3.1. Commuter
    • 3.2. Freight
    • 3.3. Public Transport
    • 3.4. Key Findings
  • 4. USERS' PERSPECTIVE
    • 4.1. Aims
    • 4.2. Approach
      • 4.2.1. Response to User Requirements
      • 4.2.2. Road Managers
    • 4.3. Aspects of Performance Important to Users
    • 4.4. Preferred Performance Indicators
      • 4.4.1. Criteria
      • 4.4.2. Preferred Set of Performance Indicators
    • 4.5. Delivery of Timely Information
    • 4.6. Existing Information Delivery and Gaps
    • 4.1. Travel Time
    • 4.2. Travel Time Variability
    • 4.3. Delay
    • 4.4. Speed
    • 4.5. Volumes
    • 4.6. Distance
    • 4.7. People
    • 4.8. Queuing
    • 4.9. Stops
    • 4.1. Objectives
    • 4.2. Overview of Findings
    • 4.3. Performance Information Gaps
    • 4.4. Network Performance Information
    • 4.5. Key Findings
    • 4.1. Commuter
    • 4.2. Freight
    • 4.3. Public Tran
    • 4.4. Key Findings
  • 5. ROAD MANAGERS' PERSPECTIVE
    • 5.1. Aims
      • 5.1.1. Congestion Indices
      • 5.1.2. A Delay Based Definition
    • 5.2. Approach
    • 5.3. Objectives and Existing Performance Information
      • 5.3.1. Developing an Accessibility Measure
      • 5.3.2. General Methodological Approaches
      • 5.3.3. Changes in Accessibility
    • 5.4. Preferences
    • 5.5. Data Collection
    • 5.6. Gaps
    • 5.1. Congestion
    • 5.2. Availability
    • 5.3. Accessibility & Mobility
    • 5.1. Commuter
    • 5.2. Freight
    • 5.3. Public Transport
    • 5.4. Key Findings
  • 6. PREFERRED PERFORMANCE INFORMATION
    • 6.1. Users
      • 6.1.1. Overview of Attributes
      • 6.1.2. Stakeholders
      • 6.1.3. Performance Measures
    • 6.2. Road Managers
      • 6.2.1. Real Time Operations Management
      • 6.2.2. Network Planning
      • 6.2.1. Indicators
      • 6.2.2. Survey Methodology
    • 6.3. Data Collection
    • 6.1. Public Transport
    • 6.2. Freight
    • 6.1. Literature Review
    • 6.2. National Performance Indicators
  • 7. AUSTROADS NATIONAL PERFORMANCE INDICATORS
    • 7.1. Purpose
    • 7.2. Findings
    • 7.3. Suggestions to Address Findings
  • 8. CONCLUSION
  • REFERENCES
  • PART B: LITERATURE REVIEW
  • 1. INTRODUCTION
  • 2. PERFORMANCE MEASURES
  • 3. EXISTING AUSTROADS MEASURES
  • 4. BASIC MEASURES
  • 5. COMPLEX MEASURES
  • 6. MODE SPECIFIC MEASURES
  • 7. PERFORMANCE MEASURE VARIANTS
  • 8. CLASSIFICATION OF MEASURES
  • 9. COMPARISON OF MEASURES
  • 10. DATA TYPES & COLLECTION METHODS
    • 10.2. ANPR
    • 10.3. Vehicle Tracking
    • 10.4. Vehicle Tags
    • 10.5. Mobile Phone Tracking
    • 10.6. Inductive Loop Systems
      • 10.6.1. Freeways
      • 10.6.2. Arterials
  • 11. METHODS OF DELIVERY
    • 11.1. Data Format
    • 11.2. Medium & Frequency of Delivery
  • 12. DATA ERROR
  • 13. CONCLUSIONS
  • GLOSSARY
  • REFERENCES
  • APPENDIX: A
  • PART C: ROAD MANAGERS SURVEY
  • 1. INTRODUCTION
  • 2. SURVEY OF EXISTING PRACTICE
  • 3. SURVEY OF POTENTIAL PERFORMANCE INDICATORS
  • 4. ROAD MANAGERS' WORKSHOP
  • 5. CONCLUSION
  • APPENDIX A: SURVEY OF EXISTING PRACTICE QUESTIONNAIRE
  • APPENDIX B: ROAD MANAGERS' SURVEY INDICATOR SCORING
  • APPENDIX C: INDICATOR CRITERIA
  • PART D: ROAD USERS SURVEY
  • 1. INTRODUCTION
  • 2. METHODOLOGY
  • 3. IMPORTANCE OF ATTRIBUTES
  • 4. PREFERRED PERFORMANCE INDICATORS
  • 5. TIMELY INFORMATION ABOUT CHANGES IN ROADCONDITIONS
  • 6. IMPLICATIONS
  • 7. CONCLUSION
  • APPENDIX A: FOCUS GROUPS
  • APPENDIX B: TELEPHONE SURVEY QUESTIONNAIRES
  • APPENDIX C: KEY DRIVER ANALYSIS RESULTS
  • REFERENCES
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