Freight

Cover of Establishing Extended Hours Delivery Trials
Establishing Extended Hours Delivery Trials
  • Publication no: AP-R586-18
  • ISBN: 978-1-925671-82-7
  • Published: 25 October 2018

The purpose of Austroads project NEF2095 ‘Establishing Extended Hours Delivery Trials’ is to prepare, engage, implement and evaluate trials of freight deliveries in urban areas in off-peak periods.

The trials were set up using the findings from Austroads project FS1999 Overcoming Barriers to Off-peak Movement of Freight in Urban Areas, which include the need for effective stakeholder engagement, collaboration, sharing of problems and solutions and the importance of aiming to leave a legacy after major events.

Both Brisbane City Council and City of Gold Coast volunteered to undertake trials in their jurisdictions. The Gold Coast were particularly interested in trials to help prepare them and the local freight industry for deliveries during the Commonwealth Games in April 2018.

This report provides a summary of findings, the process, the range of responses from stakeholders and the successes and challenges of setting up delivery trials on the Gold Coast and also in Brisbane, Australia.

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  • Summary
  • 1.            Introduction
    • 1.1          Project Background
    • 1.2          Objectives
    • 1.3          Scope of Project
    • 1.4          Report Structure
    • 1.5          Terminology
      • 1.5.1      Extended Hours Delivery
  • 2.            Consultation
    • 2.1          Consultation with Local Government
    • 2.2          Consultation with Industry
    • 2.3          Establishing a Freight Quality Partnership
  • 3.            Trial Planning
    • 3.1          Development of the Trial Framework
    • 3.2          Consultation with Trial Participants
    • 3.3          Length of the Trial
    • 3.4          Factors to Consider
  • 4.            Collecting and Monitoring Data
    • 4.1          Data Collection Before the Trial
    • 4.2          Monitoring the Trial
    • 4.3          Data Collection After the Trial
    • 4.4          Evaluation of Data
  • 5.            Case Studies – Summary of Results
    • 5.1          BWS Trial, Gold Coast
      • 5.1.1      Background
      • 5.1.2      Current Practice
      • 5.1.3      New Route
      • 5.1.4      Outcomes of the Re-timing and Consolidation Trial
      • 5.1.5      Next Steps and Future Directions
    • 5.2          Princes Group (Commercial Linen Services) Trial, Gold Coast
      • 5.2.1      Background
      • 5.2.2      Current Practice
      • 5.2.3      New Route
      • 5.2.4      Outcomes of the Re-timing and Consolidation Trial
      • 5.2.5      Next Steps and Future Directions
    • 5.3          DHL Supply Chain and Gold Coast University Hospital Trial, Gold Coast
      • 5.3.1      Background
      • 5.3.2      Current Practice
      • 5.3.3      New Route
      • 5.3.4      Outcomes of the Re-timing and Consolidation Trials
      • 5.3.5      Next Steps and Future Directions
    • 5.4          Albert Street Proposed Trial Location
      • 5.4.1      Background
      • 5.4.2      Outcomes of the Proposed Re-Timing Trials
    • 5.5          Woolworths Proposed Trial Location
      • 5.5.1      Background
      • 5.5.2      Outcomes of the Proposed Re-timing Trials
    • 5.6          James Street Proposed Trial Location
      • 5.6.1      Background
      • 5.6.2      Outcomes of the Proposed Re-timing Trials
    • 5.7          Conclusions
      • 5.7.1      Gold Coast Trials
      • 5.7.2      Brisbane Proposed Trials
  • 6.            Post-Commonwealth Games Evaluation
    • 6.1          Background
    • 6.2          What went Well
    • 6.3          What Did Not Go So Well
    • 6.4          Changes to Original Plans and Strategies
    • 6.5          Implications and Future Directions
  • 7.            Overall Findings and Learnings
    • 7.1          Ongoing engagement approach
    • 7.2          Planning approval implications
    • 7.3          Site specific evaluations and flexibility
    • 7.4          Future project methodology
    • 7.5          Preparing for future events
    • 7.6          Industrial relations
    • 7.7          Implications for staff in terms of transportation to and from work
    • 7.8          Financial implications for business
  • 8.            Recommendations
    • 8.1          Long-term industry engagement strategies and planning ahead
    • 8.2          Supply chain implications
    • 8.3          Quieter technology delivery practices
  • 9.            Knowledge Transfer
  • References
  • Appendix A         Data Collected – Trial Details and Discussion Notes
  • Appendix B         Deliveries Survey
  • Appendix C         Gold Coast 2018 Commonwealth Games Publications
  • Acronyms
  • Glossary