Freight

Improving effectiveness in the ways that road transport authorities consult with road freight stakeholders regarding the issues and challenges faced by the freight task in Australia and New Zealand is important as a growing number of strategic and operational issues demand consultation. This study aims to provide information on the best techniques to identify contacts and networks that in many cases are heterogeneous, to obtain data and information from industry to inform decision making. And an enhanced appreciation of the nature of definitive influences on the freight task, since the project has the potential to inform numbers of future operational and policy initiatives, including addressing the chain of responsibility from a compliance perspective.

It reports the results of a national and international literature search which found no direct references to identification of stakeholders in the freight industry and very little reference to improving targeting of stakeholder engagement or overview of consultation processes. However, it was able to provide useful information on the diversity of decisions and decision makers in the industry. It also provides case studies of good practice and formal advice on good practice.