Asset management

Cover of Guidelines for the Development of a Level of Service Framework based on Community Consultations
Guidelines for the Development of a Level of Service Framework based on Community Consultations
  • Publication no: AP-R289-06
  • ISBN: 1 921139 74 9
  • Published: 23 November 2006
This report provides guidance in the development of a level of service framework for maintenance and improvement activities based on community consultation with a focus on internal road agency processes, specifically on how to integrate the findings from community consultation with agency specific considerations such as regulatory, legislative and technical requirements, agency outcomes, current practices, budget constraints and risk assessment.
  • AP-R289/06 Guidelines for the Development of a Level of Service Framework Based on Community Consultations
  • EXECUTIVE SUMMARY
  • CONTENTS
  • TABLES
  • FIGURES
  • 1. INTRODUCTION
  • 2. THE CONCEPT OF LOS
    • 2.1. Road Class/Hierarchy
    • 2.2. The Application of LOS
  • 3. ISSUES TO CONSIDER WHEN DEVELOPING LOS
    • 3.1. The Purpose of Community Consultation
    • 3.2. Regulatory/Legislative Requirements and Technical Constraints
    • 3.3. The linkage to agency goals and outcome areas
    • 3.4. Past and Current Practices
    • 3.5. Benchmarking
    • 3.6. Risk Assessment
    • 3.7. Service Level Options and their Costs
    • 3.8. Road User Perceptions and Expectations
  • 4. MAKING THE FINAL DECISION
  • 5. CONCLUSIONS
  • REFERENCES
  • APPENDIX A: LIST OF ROAD DEFECTS BY ASSET GROUP
  • APPENDIX B: ALLOCATION OF DEFECT PARAMETERS TOOUTCOME AREAS AND ESTIMATED RISK
  • APPENDIX C: RISK ASSESSMENT
  • INFORMATION RETRIEVAL