Asset management

Cover of Literature Review of Community Consultation Techniques used by Road Agencies
Literature Review of Community Consultation Techniques used by Road Agencies
  • Publication no: AP-R288-06
  • ISBN: 1 921139 76 5
  • Published: 23 November 2006
This report provides a review of community consultation techniques used by various road agencies in Australia and overseas. The review addresses the definition of community consultation, the purpose of consultation and its phases and describes methods and techniques for providing, sharing and seeking information. The review concludes with a discussion and recommendations regarding relevant approaches to the development of a community consultation process suitable for identifying levels of service for road maintenance activities.
  • AP-R288/06 Literature Review of Community Consultation Techniques Used by Road Agencies
  • CONTENTS
  • TABLES
  • 1. EXECUTIVE REVIEW
    • 1.1. Introduction
    • 1.2. Key Findings from the Review
  • 2. BACKGROUND
    • 2.1. Project Objectives
    • 2.2. Review Methodology
    • 2.3. Limitations of the Review
  • 3. IDENTIFICATION OF ROAD AGENCIES THAT HAVE MADEUSE OF CONSULTATION
  • 4. AN OVERVIEW OF THE CONSULTATION APPROACHESUSED & THE METHODOLOGICAL CONSIDERATIONS
    • 4.1. Overview of the methods and approaches used
      • 4.1.1. Purposes for undertaking Consultation
      • 4.1.2. Methodological considerations in undertaking consultation
  • 5. AN OVERVIEW OF SPECIFIC CONSULTATIONTECHNIQUES UNDERTAKEN AND THEIR RELEVANCE TOCONSULTATION ON LOS
    • 5.1. Techniques for Providing Information
    • 5.2. Techniques for Seeking Information
    • 5.3. Techniques for Information Sharing
    • 5.4. Techniques for Participatory Decision Making
    • 5.5. Issues encountered
    • 5.6. How consultation is applied and implemented
  • 6. IDENTIFICATION OF STRENGTHS AND WEAKNESS
    • 6.1. ‘Successful’ approaches used by road agencies
    • 6.2. Identification of the ‘gaps’
  • 7. DISCUSSION OF RELEVANT APPROACHES TO DEVELOPA COMMUNITY CONSULTATION METHODOLOGYSUITABLE FOR LOS
    • 7.1. Levels of knowledge
    • 7.2. The consultation process
    • 7.3. Recommendations
  • 8. BIBLIOGRAPHY
    • 8.1. Potentially useful documents or sources alluded to in the revieweddocuments
    • 8.2. List of Abbreviations
  • INFORMATION RETRIEVAL