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6.5 Monitor the Results

The asset management leadership team should be responsible for monitoring the results of the implementation plan. This is not just completing the items in the improvement plan, but rather whether the improvement plan achieves the asset management targets and performance measures set through the objectives.

Performance measures are typically set by management and could include, but are not necessarily limited to, the following areas:

  • financial performance
  • improvement to O&M response times
  • staff utilisation and productivity
  • staff engagement
  • improvement in customer survey results.

The results should be communicated to the wider organisation through team meetings and forums to show that leadership is leading the organisation’s asset management effort and, if appropriate, achieving cultural change.

ISO 55001:2014, Clause 9.3, discusses the role of management review to ensure the asset management system is adequate and effective in achieving the asset management objectives.