7.2.1 Roads and Maritime Services New South Wales (Roads and Maritime) Approach
A broad example of corridor management practiced by Roads and Maritime that could be applied based on a strong customer focus is shown in Case Study 4. The approach is capable of being applied in the short to long term consistently across NSW by developing objectives that meet both customer requirements and the long term transport plans at a state and national level. In this case the corridor management approach produces a strategy that engages the community and other stakeholders in a transparent way for the planning of investment and maintenance decisions.
Roads and Maritime and Transport for New South Wales (TfNSW) have developed a corridor management system that develops long-, medium- and short-term priorities for their corridor network which considers a wide variety of issues. The strategy has been designed to create a consistent approach for how the state network is categorised, managed and planned for in the future. A special focus is given to increasing stakeholder consultation and increasing the transparency of investment decisions to the community, councils, and other government agencies.The overall aim of corridor objectives and any subsequent corridor plans is to improve customer xperience. The strategy initially establishes what the objectives of individual corridors are with respect to meeting and supporting customer expectations of the NSW Long Term Transport Master plan (LTTMP) as well as other state and national transport plans. A visual representation of the customer-centred objectives that Roads and Maritime and TfNSW aim to achieve is displayed in Figure 7.1, where the term ‘customer’ encompasses all general motorists, freight and commercial vehicle drivers, bike riders, motorcyclists, pedestrians and bus passengers.
The next phase seeks to identify the current and future challenges in meeting these objectives and the associated performance requirements over a 20 year period. The challenges consider the impacts of increased traffic growth, vehicle size and mass on meeting these objectives.
Once corridor objectives have been established and challenges recognised, an analysis is performed to determine the deficiencies of the corridors in meeting these current and future requirements. These deficiencies are assigned a ranking from those with the greatest deficiencies to those with the least deficiency. The rankings need to consider a wide range of issues such as the benefits of undertaking any works proposed, ease of its construction, future land use changes, impacts upon the wider community, impacts upon the environment, as well as any other issues which relate to meeting the set corridor objectives. The rankings are based on an economic cost benefit analysis (CBA), or a more sophisticated multi-criteria analysis (MCA) if required. As a result of the analysis a range of corridor plans for the short, medium, and long term are developed. The funding for the most beneficial and significant corridor plans can then be presented to the government for consideration.
Source: Transport for New South Wales (2015).