Table of Contents


Austroads 1997, Australia at the crossroads: roads in the community – a summary, AP-48-97, Austroads, Sydney, NSW.

Austroads 2006a, A community consultation process and methods for quantifying community expectations on the levels of service for road networks, AP-R290-06, Austroads, Sydney, NSW.

Austroads 2006b, Guidelines for the development of a level of service framework based on community consultations, AP-R289-06, Austroads, Sydney, NSW.

Austroads 2006c, Maintenance techniques to reduce social and environmental impacts, AP-R291-06, Austroads, Sydney, NSW.

Austroads 2009, Guide to asset management: part 2: community and stakeholder requirements, AGAM02‑09, prepared by J Kelley, C Evans & W Pattinson, Austroads, Sydney, NSW.

Austroads 2012, Guide to project evaluation: part 2: project evaluation methodology, AGPE02-12, prepared by N Rockliffe, S Patrick & D Tsolakis, Austroads, Sydney, NSW.

Boswell, W & Boudreau, JW 2001, Employee line of sight to the organization’s strategic objectives: what it is, how it can be enhanced and what makes it happen, Centre for Advanced Human Resource Studies (CAHRS) working paper 01-06, Cornell University, Ithaca, NY, USA.

Christchurch City Council 1997, Your city your choice, CCC, Christchurch, New Zealand.

International Organization for Standardization 2014, Asset management: management systems: requirements, ISO 55001:2014, Geneva, Switzerland.

Kahn, JR 1998, The economic approach to environmental and natural resources, The Dryden Press, Orlando, FL, USA.

Mihai, F, Binning, N & Dowling, L 2000, ‘Road network management as a business process’, Road Engineering Association of Asia and Australasia (REAAA) conference, 10th, 2000, Tokyo, Japan, REAAA, Shah Alam, Malaysia, 10 pp.

New Zealand National Asset Management Steering Group 2007, Developing levels of service and performance measures, NAMS Limited, Wellington, New Zealand.

New Zealand National Asset Management Steering Group & Institute of Public Works Engineering Australia 2015, IIMM: international infrastructure management manual, 5th edn, IPWEA, Sydney, NSW.

Queensland Department of Transport and Main Roads 2011, Cost benefit analysis manual for road infrastructure investment: manuals and software, QTMR, Brisbane, Qld.

Quick MBA 2010, Conjoint analysis, webpage, Internet Center for Management and Business Administration, viewed 30 June 2017, <>.

Tinch, R 1995, The valuation of environmental externalities: executive summary, Department for Transport, London, UK.

Tsolakis, D & Thoresen, T 1998, ‘A framework for demonstrating that road performance meets community expectations’, contract report WD R98/003, ARRB Transport Research, Vermont South, Vic.

VicRoads 2015, Benefit management framework, version 2, VicRoads, Kew.

Xu, B 2001, ‘Integration of community participation in strategic transport planning: a local experience’, Australasian transport research forum (ATRF), 24th, 2001, Hobart, Tasmania, Department of Infrastructure, Energy and Resources, Hobart, Tasmania, 12 pp.