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3.3.3 Patient hostility towards the health professional

Sometimes patients feel affronted by the possibility of restrictions to their driving or withdrawal of their licence and may be hostile towards their treating health professional. In such circumstances the health professional may elect to refer the driver to another practitioner or may refer them directly to the driver licensing authority without a recommendation regarding fitness to drive. Driver licensing authorities recognise that it is their role to enforce the laws on driver licensing and road safety and will not place pressure on health professionals that might needlessly expose them to risk of harassment or intimidation.

The health professional may refer the patient to the standards in this publication when dealing with such situations. They may point out that the standards are developed by the NTC in cooperation with medical and road safety experts based on current evidence and are enforced by driver licensing authorities.

Further information about managing patient–professional hostility is available via the Royal Australian College of General Practitioners website at <>.