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3.3.4 Dealing with individuals who are not regular patients

Care should be taken when health professionals are dealing with drivers who are not regular patients. Some drivers may seek to deceive health professionals about their medical history and health status and may ‘doctor shop’ for a desirable opinion. If a health professional has doubts about an individual’s reason for seeking a consultation, they should consider:

  • asking permission from the individual to request their medical file from their regular health professional
  • conducting a more thorough examination of the individual than would usually be undertaken.