Table of Contents

2.3.4 Information and assistance for drivers

Assessment by a health professional is one piece of information taken into account by the driver licensing authority in making a decision about the future licensing status of a patient. The driver licensing authority may cancel, refuse or suspend a driver licence or place conditions on a licence. Because most people consider a driver licence critical to continued independence, employment and recreation, the risk of it being withdrawn can evoke strong emotions and reactions. Patients may become upset, anxious, frustrated or angry; especially if their livelihood or lifestyle is threatened (refer to section 3.3.2 Patient–health professional relationship).

In cases where licensing decisions may impact on a patient’s ability to earn a living, it is necessary that the health professional demonstrates some sensitivity in the interests of ongoing patient health. Timely provision of medical reports is important in this regard. Offering some direction in developing coping strategies may help alleviate some of the patient’s concerns or fears. Where appropriate, the health professional should consider direct referral rather than simply providing sources for further information, for example:

  • Vocational assessors will assess a person’s ability to rehabilitate, retrain and reskill for another industry, or a new sector within the industry.
  • There may be government-funded assistance programs to support work-based assessments and workplace modifications including vehicle modifications.
  • Condition-specific support and advocacy agencies may also offer advice, support and services, for example, Diabetes Australia, Alzheimer’s Australia, the MS Society and epilepsy organisations.

For older drivers, early advice will help them plan for the inevitable changes in their independence. There are also specific information resources available for drivers with dementia and their carers (refer to resources below).

Driver information resources

Alzheimer’s Australia

Alzheimer’s Australia has a number of useful resources to support patients and carers with respect to their driving. These include two useful fact sheets:

Alzheimer’s Australia also has state-specific information regarding dementia and driving including licensing requirements. Refer to Part B section 6.1 Dementia.

State-and territory-based resources

Australian Capital Territory

  • Seniors Moving Safely

New South Wales

Northern Territory


South Australia

  • South Australian Seniors Transport



Western Australia


  • Druglnfo Clearinghouse – safer driving: