Agency Management

The purpose of this document is to report on the traveller information industry within Australia, how RAs are using real time traffic data to manage traffic congestion on their road networks, what access policies and pricing strategies are being employed by RAs who provide real time traffic data to CTPs and what methods of communication are best suited to gathering and disseminating this information to the motoring public given the interest being expressed by the CTPs in this regard. Most Road Agencies (RAs) in Australia currently provide traffic data to consultants, internal departments and external Commercial Third Parties (CTPs) and have set up various agreements and commercial arrangements affecting the way that this information is being used. Current practice is typically for CTPs to enter into a data licence agreement with the RA that governs the basis on which traffic data is provided by the RA and is used by the CTP. Austroads has called for assistance to develop an informed and agreed basis for decision making by RAs in relation to the management and/or distribution of traffic data being collected and distributed in this way.