Monday, 18 June 2018
Austroads has released a set of principles for the presentation of network performance data to best engage users and capitalise on cross-industry best practice.
The report is based on an examination of Austroads Network Performance Indicators (NPIs) which were developed to provide a consistent basis for comparison of road network performance across Australia and New Zealand.
The NPIs, which are no longer published by Austroads, used to comprise a number of metrics including travel time, journey time reliability and safety. However, their take up and application was relatively limited.
The study considered how the NPIs could be better presented to:
- inform customer-centric planning, investment, management and operations.
- align to customer and community expectations.
- capitalise from and deliver at matching cross-industry best-practice.
To meet the research goals, an industry best practice review was undertaken. This task comprised a systematic review of 20 best practice examples of organisations reviewing performance across a diverse range of sectors. The review considered both the strengths and weaknesses of these examples with particular consideration given to the impact of the example and their relevance to the road industry.
Report link: Network Performance Indicators